Terms & Conditions:
Cancellation Fees: More then 14 days notice of cancellation: $50 administration fee applies. Less then 14 days notice of cancellation: $250.00 per vehicle package. Less than 72 hours notice of cancellation: Full package cancellation fee applies.

Refund Policy: Although we are extremely sorry for any of your valuable time lost due to a mechanical failure not of your own doing we must stress that Fraser Island is an extremely harsh environment and mechanical failures can happen to even the newest cars, despite the best maintenance practices. No car in the world has yet been designed to be used in those conditions day-in day-out without encountering problems.

Method of Compensation: We will, wherever possible, replace the vehicle as soon as possible and extend your hire for equivalent time lost.

If an extension of hire is not possible, we calculate a refund using the following method: We allow 10 usable hours per day for the vehicle. We divide the cost you have paid per day by 10 (usable hours/day) leaving us with a dollar per hour figure. We multiply the number of hours lost by the dollar per hour and refund this amount. Although we will attempt to resolve the problem as quickly as possible, we do not compensate for:- Personal stress and anguish due to a mechanical breakdown, Missing connecting travel arrangements, Use of any other unapproved travel means, or For having missed places you wished to travel to if you are unable to extend your hire or tides do not allow, Time lost due to mechanical failure (e.g. Burnt out clutch) through no fault of Aussie Trax.

We do not refund money for hires cut short due to: Bad weather Shortening of the rental period by the hirer - unless it can be re-hired for that same period, Cars taken from the hirer due to misuse in contravention to Aussie Trax’s or other authorized persons’ directions

Other Costs Policy: We do charge for the following: Cars returned late at a rate of 20% of daily rate per hour, Cars missing return ferry. Hirers will be charged 1 extra days hire plus $73 to recover car from island if necessary Car requiring fuel on return will be charged at $2.00 per litre, Burnt out clutch replacement and the associated costs to return car to our Hervey Bay workshop Punctures are no charge, however if the tyre is returned un-repairable, due to being stacked or driven flat, the hirer will be charged for the cost of replacement  

How To Book:

Book your Fraser Island 4WD Hire Adventure with your mates at Johnny Feelgood. Booking is quick and easy: